Refund policy
Return & Refund Policy
Try-On at Delivery (Check While the Courier Is There)
To ensure complete satisfaction, you are welcome to inspect and try on your item while the courier is still at your door.
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If it doesn’t suit you or fit perfectly: Simply hand the item back to the courier.
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The Cost: You will only need to pay the standard shipping fee to the courier, and the item will be returned to us.
2-Day Exchange Window
If you accept the order but realize later that you need a different size or style, we offer a strict 2-day exchange window from the moment your package is delivered.
To be eligible for an exchange:
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The exchange request must be made within 48 hours of delivery.
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The item must be completely unworn, unwashed, and in its original condition.
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The item must be returned with all original packaging, tags, and hygienic liners still fully attached.
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Note: Customers are responsible for any additional shipping fees associated with the exchange delivery.